Quantiphi Gears up to Revolutionize Contact Center Service with Google Cloud CCAI Specialization Read more
Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence Read more
Straive featured as a Product Challenger in AI & Analytics in ISG Provider Lens Contact Center – Customer Experience Services 2022 Global Report Read more
Twilio and Seasalt.ai Expand Partnership in Asia Pacific & Japan to Build Multi-Country Cloud Contact Centers Read more
Zenarate Selected by Genpact To Develop Top-performing Agents Across Its Global Contact Centers Using AI Conversation Simulation Read more
Observe.AI Adds Enterprise-Grade Security Certifications for Protecting Customer Data in Contact Centers Read more
Observe.AI Research Reveals Contact Centers Are 10X More Prepared with Conversation Intelligence Read more