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New Visa Report Tells Consumers to Stay Alert this Holiday Shopping Season

31% of Americans Will Use Generative AI to Find Holiday Gifts This Year

Melissa Earns FedRAMP Authorization; Offers Global Address Verification via Secure Federal Program

Enterprises Give Providers Higher CX Scores but Demand More Innovation, ISG Study Shows

Ordr Appoints Kevin Arsenault As Chief Revenue Officer to Lead Global Sales

TransUnion Report Shows Fraud Attacks on Financial Industry Call Centers Rising

Generative AI and Customer Service: Impact and Future Trends

Talkdesk Celebrates Financial Services Momentum, Powers Exceptional Customer Experiences for New Banking and Credit Union Customers

1up.ai Raises $2.5M to Automate Knowledge for Sales Teams

SalesTechStar Interview with Kevin McWey, Chief Revenue Officer at DataVisor