TELUS International Opens Third Digital CX Delivery Center in the U.S., Expanding into North Charleston Read more
Circular Edge to Showcase AtomIQ for Oracle Cloud ERP Users to Rapidly Design, Build & Deploy Enterprise Mobile Apps Read more
EdCast Announces New MyGuide Features Using IBM Cloud and Watson Technologies to Power its Intelligent Digital Adoption Solution Read more
AI at scale: Moveworks enhances conversational AI platform to support the world’s largest companies Read more
LiveVox Study Finds That Many Contact Center Leaders Do Not Want to Keep Agents Remote Despite Recent Business Benefits Read more
For the Fourth Consecutive Year, Verint Wins AI Breakthrough Award for Excellence and Innovation Read more
ICMI’s Contact Center Expo 2021 to Bring the Call Center Industry Together in the Fall, Unveils Conference Program Read more