Accelirate Recognized as a Leader Among Midsize RPA Services Providers by Independent Research Firm Read more
Evolve IP’s Microsoft Teams Direct Routing Solution With Integrated Contact Center Recognized In Multiple Gartner Research Papers Read more
Sales Technology Highlights of The Week: 08-March-2021: Featuring Informatica, Pipedrive, Outreach, Gong! Read more
inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution Read more
New Research Shows Only Half of Organizations Worldwide Say They Are Well Prepared to Support Customer Engagement in the COVID Era and Beyond Read more
Changing Customer Behavior Impacts Contact Centers and Creates New Demands for the Customer Experience Read more