Gartner Says Customer Service and Support Technology Investments Must be Scrutinized for Their Ability to Deliver on Customer Experience Goals Read more
LogMeIn Study Finds Organizational CX Maturity is Rising but Gap Between Leaders and Laggards is Widening as AI Race Accelerates Read more
Massively Brings Conversational Marketing to the Next Level With the Launch of MAT by Massively Read more
PK Expands BotScope Capabilities to Accelerate Enterprise Scalability and Multi-platform Operationalization Read more