Privitar Announces New Integration with AWS Outposts That Enables Organizations To Safely Use Sensitive Data for Analytics in the Hybrid Cloud Read more
Vonage: Businesses Must Become Agile, Adapt Quickly to Pandemic-Related Changes in Customer Preferences to Enhance Connections Read more
Episerver Completes Acquisition of Optimizely, Creating the Industry’s Most Advanced Digital Experience Platform Read more
Uniphore and NTT DATA Sign Multi-year Deal to Bring Conversational Service Automation to Contact Centers Read more
Forrester: Reimagined Platforms And Partnerships Will Reset The Pace Of Tech Investments In The 2020s Read more
U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more