International Survey Probes Into the Future of Customer Service, Considers Consumer Preferences Versus Contact Center Strategies Read more
Nextech AR To Exhibit at NRF 2022 Retail’s Big Show January 16-18th At The Javits Center In NYC Read more
Waterfield Technologies Acquires Speech-Soft Solutions, Further Expanding Its Global Delivery Capabilities Read more
CyberLink to Showcase the Latest Game-Changing Applications of its FaceMe AI Facial Recognition Solution at CES 2022 Read more
Advanced Performance Management Platforms will Enable Contact Centers to Deliver Enhanced CX Read more
Virgin Pulse Named 2021 CCW Excellence Awards Finalist for Best Contact Center Culture and Best in Class Contact Center Read more
LiveVox to Sponsor Customer Contact Week as the Contact Center Industry Focuses on the Value of Authentic Human Connections Read more