Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligence Read more
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VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics Technology Read more
COVID Reshapes Traditional Customer Service as Contact Center Traffic Surges and Consumers Voice Frustration Read more
Deloitte Digital Elevates the Future of Contact Centers with New Offering Powered by Salesforce Service Cloud Voice Read more
Five9 Receives Highest Product Scores in Two Use Cases in the 2020 Gartner Critical Capabilities For Contact Center as a Service Read more
Five9 Wins 2020 Aragon Research Innovation Award for Intelligent Contact Centers for the Third Year in a Row Read more
Korbyt Attains AWS Partner Network Select Tier to Deliver Enhanced Visualization and Performance Management within Contact Centers with Its Amazon Connect Integration Read more