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Cloud-based Contact Center Infrastructure Market Report, 2019-2020 – Number of CBCCI Seats to Increase by 23% in 2019 & 2020, by 21% in 2021 & 2022, and by 20% in 2023 Read more
Outreach to Unveil New AI Capabilities for Sales Reps to Increase Productivity and Engagement Read more
Salesforce Clubs AI and Creativity to Transform Email Marketing Automation; Delivers Enhanced Interactive Features Read more
Avaya’s Native Integration With Afiniti Enterprise Behavioral Pairing Receives 2019 Contact Center Technology Award From CUSTOMER Magazine Read more