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Liveperson Debuts Socialconnect and Emailconnect to Help Brands Manage All Digital Customer Interactions in One Place

Fielo Announces the Fielo Loyalty Cloud for Salesforce Commerce Cloud on Salesforce AppExchange

Cloudera Announces Enhanced Partner Program

Atento Comes up With Fresh Strategies to Lead CRM Space With Better Customer Experience

Appirio, MuleSoft Partner to Provide Digital Transformation Solutions

‘Artificial Impact’: Only 12% of CRM Users Actually Use an AI-Based Tool

Salesforce Announces Addition of Customer 360, a new Data And Identity Services to its CRM

ZoomInfo Acquires Seattle-Area Startup Komiko to Further Automate Go-To-Market Success

Episerver Signs Definitive Agreement to Acquire 1:1 Personalization Company Idio

Helpshift Announces Integration with Amazon Connect to Take Omnichannel Engagement to the Next Level