Teleperformance Applauded by Frost & Sullivan for Delivering Optimal Customer Care and Drastically Decreasing Costs for Clients, and for Leadership Position Read more
QorusDocs Appoints Jon Roskill to its Board to Support Meteoric Rise in Demand for Generative AI Proposal Management Software Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more
IntelliChat Launches, Company Data as a Custom AI-Powered Technical Sales and Support Platform Read more
Akkadian Introduces Support for Webex Contact Center within the Leading UC Provisioning Automation Solution Read more