ComputerTalk’s ice Contact Center Becomes Microsoft Teams Connected Contact Center Certified Read more
Uniphore Raises $140 Million In Series D Funding as Demand Skyrockets For Enterprise AI And Automation Solutions Read more
Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic. Here’s What They’re Expecting Next. Read more
Contact Center Software Innovator Launches Advanced Answering Machine Detection to Address Major Obstacle for Outbound Call Center Industry Read more
Global Food And Beverage Company Selects Bright Pattern Contact Center Software For Omnichannel Customer Experience Read more