Aceyus to Support Verizon’s Unified Communication and Customer Experience Platform, Custom Built for the Social Security Administration Read more
Calix Support Cloud Update Further Enables Customer Experience Teams to Improve First Call Resolution by up to 36 Percent and Deliver Massive Operational Savings Read more
Customer Experience Emerges As 2020 Bright Spot: Consumers See Positive Shift in Service And Signal Increasing Digital Engagement Read more
Khoros Launches 2020 Autumn Innovation Release, Delivering AI-Powered Human Connection Across the Digital Customer Experience Read more
NTT DATA Germany And NICE Forge Strategic Partnership To Improve Customer Experiences And Drive Cloud Transformations With CXone Read more
Ingram Micro Appoints VP of Customer Experience; Announces Key Investments in Partner Enablement Read more
Check Point Software ZoneAlarm Improves Customer Experience and eCommerce Operations with 2Checkout Read more
Firstsource Partners with Uniphore to Deliver Exceptional Customer Experience Leveraging their AI and Automation Technology Read more