TaskRay Announces Updates to Customer Onboarding & Implementation Projects on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
Leading Japanese BPO Adopts NICE Enlighten AI for Smart Quality Management and Improved Customer Service Read more
Sitel Group® Named Leader in 2021 ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant and Archetype Reports Read more
Agillic Introduces Best in Class Personalised, Real-Time Customer Service Experience with Zendesk Integration Read more
Enterprises in Europe and the U.K. Turn to Contact Center-as-a-Service Providers to Keep Up with Customer Demand Read more
Pearson Packaging Appoints Chris Gallagher as VP of Sales to Accelerate Growth and Customer Focus Read more