Zapscale Secures $2.5 Million Seed Funding to Accelerate Development of Its Customer Success Platform for SAAS Businesses Read more
CommerceHub Names Richard Cortez SVP of Operations to Deliver Increasing Value and Service to Customers Read more
Teleperformance Applauded by Frost & Sullivan for Delivering Optimal Customer Care and Drastically Decreasing Costs for Clients, and for Leadership Position Read more
ThingLogix and Griptape Empower Enterprise Customers with Artificial Sales and Service Intelligence on AWS & Salesforce Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more