ScreenMeet Partners with Natterbox to Launch Natterbox Remote Assist, a Visual Support Tool for Contact Centers Read more
Convoso Unveils CallCatalyst™: An Efficient Manual Dialing Solution for Compliant-Minded Contact Centers Read more
Observe.AI Launches Next-Gen Conversation Intelligence, Creating a Definitive Path to Value Realization For Generative AI in Contact Centers Read more
Thoughtly Announces $3M Seed Round to Revolutionize Contact Centers with Human-like AI Agents Read more
RowBotAI Unveils White Label Generative AI Solution for Contact Centers, HR, Technical Support, and Financial Services Read more
Convoso Announces Launch of ClearCallerID Pro™ to Drive More Revenue for Sales-Focused Contact Centers Read more
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact Center Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more