Retail App Use Surges 50% As Consumers Shop Year-Round, Taking Pressure Off the “Make or Break’ Holiday Season Read more
Freshworks Enriches Freddy, Its AI-Powered Omnibot, with Predictive Engagement, Enabling Proactive Outreach and Support to Win and Keep Customers-For-Life Read more
Rival Technologies Launches Chat Lab, an Insights and Engagement Platform for the Mobile and Messaging Era Read more
Urban Airship Streamlines Name And Unveils New Brand To Reflect Dramatic Growth Of Its Customer Engagement Solutions Read more
Claritas Unveils Next-Generation Consumer Segmentation Tool for the Financial Services Industry: P$YCLE Premier Read more
Telaria Partners with Hulu to Reveal Emerging Alliance Between Connected TV and Direct-To-Consumer Brands Read more