Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement Management with its OneCloud™ Portfolio Read more
Hurtigruten Moves All Call Center Agents Remote During COVID-19 Thanks to Bright Pattern Cloud-Based Contact Center Software Read more
Journey Unveils Award-Winning Trusted Identity Platform; Fundamentally Transforming Customer Experience, Security and Economics of Digital and Contact Center Interactions Read more
Calabrio Study Finds That the Pandemic is Accelerating the Evolving World of Work for Contact Centers Read more
JSA is First in the Industry to Offer Intent Data Analysis to Its Telecom and Data Center Clients Read more
Teleinfo Media in Thailand Transitions its Outsourced Call Center Service to the Cloud With Tikal Call Center Read more
Anywhere365, the Leading Microsoft Teams Focused Cloud Contact Center Provider, Receives a Follow-on Investment of €20 Million From Existing Investor Bregal Milestone Read more