NICE Revolutionizes Contact Center Recording with the Launch of InterACT, the Industry’s Only AI-Powered Agile Recording Solution Read more
CPaaS will Strengthen Your Contact Center to Deliver the Best Customer Experience for Businesses Read more
Airlines, Luxury Cruise Corporation, and Digital Travel Companies Use Bright Pattern Contact Center to Drive Sales During Post-Pandemic Travel Rebound I Read more
Imagination Media will present new Adobe Commerce & Magento Open Source solutions for contactless shopping and pick-up at Adobe Summit Read more
Contact Centers With A Cloud Strategy Well Positioned To Offer Exceptional CX In A Post-pandemic Era Read more
Local Measure Joins AWS ISV Accelerate Program to Drive Sales of Contact Center Agent Desktop Read more
Vonage Launches Visual Engagement to Enhance Agent and Customer Experience with Native Video in the Contact Center Read more
Intradiem’s Intelligent Automation Solutions Now Available through Avaya Select Product Program Read more
Verizon Business wins Frost & Sullivan 2021 North American Product Leadership Award for Contact Center Hub Read more