Nuance Recognized as Leader in Intelligent Customer Engagement at 13th Annual Stevie Awards for Sales & Customer Service Read more
Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Customer Experience Read more
Valimail’s Anti-Impersonation Technology Leaps Forward in 2018; Putting Email Fraud in the Crosshairs for 2019 Read more
Invoca Named Leader in G2 Crowd Enterprise Grid for Call Tracking, Receiving Top Overall Score Read more
Zoom Voice, New Zoom Meetings Experience, Conference Room Enhancements, and Integrations Now Generally Available Read more
Salesforce Expands Financial Services Cloud to Unify Experiences Across Consumer and Commercial Lines of Business Read more