IntelePeer Launches Managed Solutions Offering to Accelerate Customer Adoption and Deployment of Automated and Omnichannel Interactions Read more
As Organizations Look to Respond to COVID-19, Avanade Launches Tool to Help Businesses Accelerate Their Adoption of Artificial Intelligence Read more
Consumer Hold Times Evaporate as LivePerson Sees Massive Shift From Phones to Messaging in the COVID Era Read more
CloudEngage Acquires Seattle-based AnswerDash, Expanding Personalization Capabilities to Include AI Powered Self-Service Support Read more
Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience and Technology Campus in Athens, Greece Read more