TCN Launches “‘The Complete Guide to Managing Call Center Agents,” a Free Online Resource for Managers Read more
Evolve IP Recognized in 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the Fifth Time Read more
Total Economic Impact Study of Verint Finds an ROI of 391 Percent Over Three Years with a Payback in Less Than Six Months Read more
Avaya Earns Metrigy MetriStar Top Provider and Customer Sentiment Awards for Avaya OneCloud UCaaS and CCaaS Solutions Read more
OmniPOS 5.19, Part of GK Software’s CLOUD4RETAIL Platform, Accelerates Retail Innovation, Providing A Single POS Platform for Every Retail Format Read more
Verint Announces New Enhancements to its Online Community Designed to Deepen Relationships with Customers and Partners Read more
Kids Help Phone Deploys Verint Customer Engagement Cloud Platform to Manage Increased Demand for Mental Health Services During Pandemic Read more