Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Mano Būstas Partners with Airship to Power Proactive, Anticipatory Communications with Customers Read more
OneTrust Recognized for the Second Consecutive Year as a Gartner Peer Insights Customers’ Choice for IT Vendor Risk Management Tools Read more
Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises Read more
Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Read more
Groove is One of the Highest-Rated North America Customers’ Choice Providers in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Sales Force Automation Report Read more
Veritone and Alteryx Announce Strategic Relationship to Power the Alteryx Analytic Process Automation Platform With New, Advanced AI Capabilities Read more
Nuance Launches Omnichannel Patient Engagement Virtual Assistant Platform to Power Healthcare’s ‘Digital Front Door’ Read more
Gurucul Wins Best Security Automation Product of the Year in 2020 Computing Security Excellence Awards Read more