Understanding and Evaluating Lifetime Value of Existing Customers: Best Practices and Tools for Sales and Customer Facing Teams Read more
Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI Read more
Impel Expands Automotive Digital Engagement Platform with Chat AI – An Automated Conversational Agent Powered by Generative AI Read more
Agiloft Celebrates Second BIG Innovation Award Win of the Year for Excellence in Customer Service Read more
Totango Launches In-App Communication as Part of Its Composable Customer Success Platform, Advanced By the Acquisition of Lou, a No-Code Digital Adoption Platform Read more
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions Read more