Forethought Raises $65 Million Series C to Accelerate Digital Transformation in Customer Service Read more
Launchpad Technologies Joins Chargebee’s Technology Alliance Program as an ISV Partner to Provide Complementary Apps Automation & Integration Solutions to Chargebee Merchants Read more
Bright Pattern to Lead “Innovation and Contact Center Keys for the New World” at Customer Contact Week (CCW) 2021 Read more
bp and Grabango Transforming the Convenience Store Experience by Launching Automated Checkouts Read more
Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service Read more
ClearAction Continuum Announces Experience Leadership Resources to Step-Up Customer Experience Strategic Impact to Organizational Nimbleness Read more
Pexip Applauded by Frost & Sullivan for Improving the Accessibility and Delivery of Healthcare Services with Its Video Conferencing Platform Read more