Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Read more
Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Cloud Contradiction: Despite Security Driving Cloud Adoption, Aptum Study Reveals It’s also the Main Barrier to Cloud Transformation Read more
LiveVox, a Leading Cloud-Based Contact Center Platform, to Merge with Crescent Acquisition Corp to Become a Publicly Traded Company in an $840 Million Transaction Read more
Google Cloud, Nokia Partner to Accelerate Cloud-Native 5G Readiness for Communication Service Providers Read more
Cockroach Labs Valuation Soars to $2B with $160M Round, Signaling the Next Wave of Explosive Cloud Adoption Read more