Voca.ai Secures Investment from American Express Ventures to Build the Contact Center of the Future Read more
NICE inContact Achieves Highest and Furthest Overall Position for Ability to Execute and Completeness of Vision, Respectively, in Gartner Magic Quadrant for Contact Center as a Service, North America Read more
Avaya’s Native Integration With Afiniti Enterprise Behavioral Pairing Receives 2019 Contact Center Technology Award From CUSTOMER Magazine Read more
Claro Enterprise Solutions Partners with Talkdesk to Resell Omnichannel Contact Center Offerings Read more
Calabrio Accelerates Contact Center Freedom by Introducing Agent Self-Scheduling Technology Read more
Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience Read more
Weekendesk, Leading Travel Services Provider, Reserves Talkdesk for Cloud Contact Center Solutions Read more
UJET Unveils Enhancements to Customer Support Platform That Expand Fit and Flexibility within the Contact Center Ecosystem Read more