ShipStation Unveils Powerful New Features to Streamline Shipping Processes and Drive Efficiencies for Ecommerce Businesses Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers Read more
Pipe17 Appoints Ryan Powell as Chief Revenue Officer, Continues to Build Momentum in Ecommerce Market Read more
Authentic Announces Partnership With Cart.com to Streamline and Improve Operations Across Ecommerce Properties Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Scurri Acquires Specialist Conversational AI Platform, HelloDone, to Offer Enhanced Customer Services Within the Delivery Experience Read more
Introducing New Intetics’ Service: Creation of AI-Powered Enterprise Knowledge Assistants for Enhanced Productivity and Seamless Operations Read more