TouchPoint One Agent Coaching, QA, and Gamification Software Update Boosts Contact Center Workforce Effectiveness to Lift CX and Business Performance Read more
Integrated Media Technology Limited Enters US$11 Million Conditional Agreement to Acquire an Internet of Medical Things (IoMT) Company Read more
QuestionPro named as a 2021 Technology Leader in Quadrant Knowledge Solutions’ SPARK Matrix for Voice of the Customer (VoC) Platform, 2021 Read more
MicroAge Survey Explores the Performance of Modern and Not-So-Modern Managed Service Providers Read more
InsightFinder, The Leading AI Platform for It Operations, Today Announced New Customers, Leadership, and Funding to Meet Growing Demand for Its AIOps technology Read more
ibex Work@Home Technology Suite Accelerates the Digital Transformation of Global Customer Experience Operations Read more
NICE Actimize Named “Best Compliance” Technology Provider By 2021 WealthBriefing European Awards Read more