Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don’t) from Customer Support Agents Read more
servicePath named a Visionary in the Gartner Magic Quadrant for Configure, Price and Quote (CPQ) Application Suites Read more
Forescout Expands in Asia Pacific and Japan (APJ) with New Singapore HQ and India Customer Support Hub Read more
Low-code / No-code Veteran and Former IBM, Pega Executive Joins Kissflow as Sr. VP to Lead the Americas Business Read more
Balto Releases Q3 ’22 Edition of Real-Time Index, Highlighting 150M+ Call Trends by Industry and Use Case Read more
Reveal Group Announces New Office Opening in Toronto, Canada to Amplify Growth and Continue to Support Intelligent Automation Program Customers Across North America Read more
HCLTech and Google Cloud Expand Strategic Partnership to Accelerate Digital Transformation for Enterprises Read more