NovelVox Launches NV Desk, a New Case Management for Cisco, Avaya, Genesys, Amazon Connect, Webex, Five9, Nice & Dialpad Contact Centers Read more
Hyro Report Reveals Deep-Rooted Issues Affecting Healthcare Call Center Performance; Generative AI Poised to Transform Sector Read more
Bandwidth and Miratech Announce Strategic Collaboration For Global Contact Center Transformations Using Maestro Read more
Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Center Read more