NICE Actimize Announces Next-Gen Fraud Management Platform Leveraging Advanced AI and the Cloud to Fight Fraud and Enhance Customer Experience Read more
Everbridge Appoints World-renowned Technologist, and “One of the Most Influential People of the 21st Century,” as Chief Customer Experience Officer to Innovate the Next Generation of Critical Event Management (CEM) Read more
Informatica Showcases Industry’s Most Comprehensive Solution for Data Governance and Privacy Across Analytics, Customer Experience, and Data Management Read more
Emerson Group Selects Astute Customer Experience Software for More Efficient, Enterprise-Level Relationship Management Read more
Qualtrics Partner Network Doubles to Over 200 Global Companies to Empower Organizations With Experience Management Solutions That Deliver Exceptional Customer and Employee Experiences Read more
8×8 Contact Center Adds Secure Payment Process and Quality Management Capabilities, Wins Customer Magazine 2019 Customer Experience Innovation Award Read more
Accenture to Acquire maihiro, Boosting Customer Experience and Experience Management Capabilities for SAP Solutions Read more
8×8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-In-Class Customer Experiences Read more