ibex Acclaimed by Frost & Sullivan for Leading the CALA Customer Experience Outsourcing Market with Its BPO 2.0 Model Read more
BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more
Zappix Expands its BPO & BPS Digital Self-Service Solution to Allow for Optimized Services Following COVID-19 Outbreak Read more
TELUS International Recognized in the Gartner 2020 Market Guide for Customer Management BPO Service Providers Read more
Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience and Technology Campus in Athens, Greece Read more
Bright Pattern Cloud Contact Center Software Selected by the Market-Leading BPO, The Connection Read more
Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future Read more