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Genesys AI Unlocks Better, Faster, Hyper-Personalized Customer Engagement

Logi Analytics Acquires Zoomdata, Extending Market Leadership in Embedded Analytics

Domo and Zendesk Bring in IoT App with Real-Time Data Analytics to Disrupt the Service Industry

LabTwin’s AI-powered Digital Assistant Now Talks Back and Connects Data Sources in the Lab with New Open API

Avaya Identified as a Leader in Aragon Research Globe for Intelligent Contact Center

Seismic Strengthens Its Relationship with Microsoft at Upcoming Microsoft Events

Kuebix TMS Achieves ‘Built for NetSuite’ Status

OpenText Named a Customer Communications Management Leader in 2019 Aspire CCM Leaderboard

Zilliant Showcases End-To-End Pricing and Sales Growth Capabilities at MindShare 2019

Zendesk Announces New Partnerships and Integrations for Sunshine CRM Platform