Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud™ Platform Read more
LiveVox’s Next-Gen Contact Center Platform Delivers 229% ROI According to Total Economic Impact Study Read more
Avaya Earns Metrigy MetriStar Top Provider and Customer Sentiment Awards for Avaya OneCloud UCaaS and CCaaS Solutions Read more
NovelVox Becomes Genesys Premium Partner and Introduces Performance Management Software For Genesys Contact Centers Read more
Five9 is Now Part of the Gartner Peer Insights Customer First Program for Contact Center as a Service Read more
LiveVox Study Finds That Many Contact Center Leaders Do Not Want to Keep Agents Remote Despite Recent Business Benefits Read more
Marc Bernstein Talks About What is Known as Real-Time AI Analytics and the future of Contact Centers, In Latest Episode Read more
Broadvoice Expands Technology Portfolio, Vertical Markets and Global Reach with GoContact Acquisition Read more