TCN Launches Voice Analytics For Improving Agent Performance And Increasing Efficiency Of Contact Center Operations Read more
Teleperformance Earns Acclaim from Frost & Sullivan for Dominating the Colombian Contact Center Outsourcing Market Read more
Blue Prism Announces Comprehensive New Enterprise Contact Center Offering with Amazon Connect Read more
Avaya Named a Top 5 CCaaS Provider By Ventana Research in 2021 Contact Center in the Cloud Value Index, Citing Strength in Delivering Exceptional Customer Experiences Read more
Gridspace Partners with Google Cloud to Deliver its Voice Observability and Automation Platform to Contact Centers Read more