Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
LTIMindtree Partners with Duck Creek and Microsoft to Build a Cloud Migration Solution for Insurers Read more
Public Cloud Spend Shows No Fear of Recession, According to Wasabi 2023 Global Cloud Storage Index Read more
Survey of Industrial and Process Manufacturers Shows Investment in Cloud ERP Leads to 1.5X Revenue Increase Over On-Premise Solutions Read more
Oracle Cloud Infrastructure Helps Guitar Center Tune its Business for Increased Customer Demand Read more
TCN Launches New Workforce Engagement Suite for its Advanced, Cloud-based Contact Center Platform, TCN Operator Read more