Emissary Launches Innovative Sales Intelligence Platform, Emissary Knowledge, Giving Sales Leaders an Information Advantage. Read more
AMP Smart and VOZIQ AI Announce Strategic Partnership for AI-Enabled Proactive Customer Loyalty Management Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more
TTEC AI Readiness Assessment Identifies Four Critical Competencies Required to Unlock the Full Potential of an AI-enabled Contact Center Read more
evaluagent Expands Management Team with Strategic Hires in Sales, Customer Success and Product Marketing Read more
Cequence Report Reveals Retail Fraud Up Nearly 700% as Cybercriminals Exploit Vulnerable Holiday Shopping Season Read more