Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide Read more
Aculab’s Prosody S Enhances Accuracy and Customer Experience for Brekeke’s Call Center Suite Read more
Vlocity Launches Automated Claims Features to Expand End-to-End Insurance Policy Lifecycle Management Read more
ZINFI Launches Two Advanced Channel Management Solutions: Jump-Start Experience (JSX) and High-Performance Experience (HPX) Read more
BlueJeans Extends Integration with Workplace by Facebook, Team Collaboration Apps Space Intensifies Read more