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ASAPP Launches Generative AI AutoAssist to Provide Real-Time Assistance for Contact Center Agents

Vonage Earns Metrigy MetriStar Top Customer Sentiment Award for Contact Center as a Service (CCaaS)

Self-checkout SaaS Tools Boost Overall Customer Journeys

TTEC Expands AI Customer Experience Solutions for Global Clients

SalesTechStar Interview with Ryan Studer, Chief Product Officer at Khoros

AI-Powered Merchandising Platforms

What Sales Reps Need to Keep in Mind When Prospecting Via Email

Revving the DX5 Engine: Convoso Unveils Source of Software Power With Promotional Campaign

TalkMeUp Adds Groundbreaking Technology That Analyzes Video Call Audience Reactions and Engagement

nShift: Branded Delivery Experience “Drives Customer Recommendations” In Retail