Kustomer’s 2024 Pricing Insights: Customer Service Leaders Push for Usage-Based Models and AI-Inclusive Pricing Read more
LivePerson announces new generative AI capabilities to supercharge agent experiences and measure the ROI of customer conversations Read more
CloudOffix Introduces Cloudia: The AI-Assistant Revolutionizing The Use of AI in Business Operations Read more
New Research Shows Consumers Pay the Price of Policy Abuse Epidemic As Retailers Worldwide Tighten Return and Refund Policies Read more
Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle Read more
ORO Labs Introduces New GenAI Capabilities for a Simplified and Hyper-Personalized Procurement Experience Read more
First Orion, TNS and TransUnion Partnership Launches Branded Calling with Logos for Enterprises Read more