ClearGov Receives 2022 ChurnZero ChurnHero Award For Improved Onboarding Process And 100% Customer Satisfaction Rate Read more
Genpact Ranked a Leader in Everest Group’s Procurement Outsourcing (PO) Services PEAK Matrix Assessment 2022 for Second Year Read more
Enterprise Connect 2023 Adds Keynotes by Google Conversational AI and Zoom Platform Leaders Read more
Collections Industry Sees Significant Split Between Large and Small Firms’ Investments in Customer Contact Channels Read more
New Acosta Study Reflects Omnichannel Path to Consumer Electronics Purchases Amidst Inflation Concerns Read more
NICE Received Highest Score for Attended Automation Use Case In 2022 Gartner Critical Capabilities for Robotic Process Automation Report Read more
Interactions Launches Trustera, First-Of-Its-Kind Redaction Solution Transforming Contact Center Compliance in a Work-from-Anywhere (WFA) Environment Read more