KONE Strengthens Its Partnership With Orange Business Services and Migrates Its Contact Center Infrastructure To The Cloud Read more
inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution Read more
LivePerson Launches AI Annotator™, Empowering Brands to Automate Conversations at an Unprecedented Pace Read more
DrChrono and Nimblr.ai Release an AI Scheduling Automation Solution to Improve COVID-19 Vaccine Rollout Read more
Carpet Cleaning Innovator Zerorez Atlanta Cleans Up Their Customer Experience while Drastically Cutting Frustration of Remote Agents with Bright Pattern Contact Center Read more
Grata Expands Search Engine to Include Small Businesses, Contacts Across All Industries with Launch of Canis Major Read more