Dada-JD Daojia Strengthens Regional Retailers’ Omni-channel Strategy in Lower-tier Cities of China Read more
TTEC to Celebrate Grand Opening of Newest Humanify Customer Engagement Center in Oklahoma City Read more
Twilio Study Shows Consumers Aren’t Paying Attention to Brands’ Social Media or Mobile Apps — They Prefer Email or Text Instead Read more
Sales and Marketing Leaders Increase Video Investments Even Though 80% Not Confident in Measuring its Performance Read more
Pitney Bowes Online Shopping Study: Consumer Dissatisfaction with Holiday Shopping Experience Doubles to 60% in Four Years Read more
Rimini Street Announces Global Availability of Application Management Services for Oracle Database and Applications Read more
Serviceaide Introduces Voice Recognition To Its Multi-Channel, AI-Powered Luma Virtual Agent for Service Management Read more