83% Of Retail and Hospitality Leaders Are Not Confident in Their Employees’ Ability to Interact With Customers, Edume Report Finds Read more
Brands Making Customers Work Too Hard—and it’s Affecting Customer Loyalty, J.D. Power Finds Read more
Totango Expands Enterprise Ecosystem With New Partnerships and Integrations to Put Customer Success in the Driver Seat for Revenue Growth Read more
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service Read more
Picture a Faster, More Accurate Way to Execute in Retail – Repsly Announces Enhanced A.I. Image Recognition Capabilities and New Customers Read more
Lumen, Partnertap Open Partner Pipeline With Automation and Data Strategy Aimed At Customer Needs Read more
Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value Read more
Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner Voice of the Customer Report Read more