Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities Into New Markets, Enabling Businesses Worldwide To Compose Effortless Customer And Employee Experiences Read more
BIO-key Secures $1.2M, Three-Year Contract Extension for Fingerprint Biometric Security Support Services from a Fortune 500 Telecommunications Customer Read more
Avaya Receives ‘Partner of the Year’ Awards from Verint for Transforming Customer and Employee Experiences Across the Globe Read more
Voximplant Powers Enriched Customer Experiences With New Virtual Agent AI Capabilities That Integrate With Google Cloud Contact Center AI Read more
Worldwide Unified Communications & Collaboration (UC&C) Market Soars in 2020, According to IDC Read more
After a Year of Unforeseen Changes, DialogTech Reflects on Unexpected Bright Spots for the Job Market, Virtual Communications, and New Technology to Help Navigate COVID-19 Read more
Amdocs And Quali Collaboration Accelerates Innovation For Communications And Media Companies Read more
For Third Consecutive Year Customers Give Verint A Perfect Score In Overall Vendor Satisfaction For Workforce Management Read more
Inmar Intelligence and Convey Announce Joint Offering Designed to Enhance the Online Shopping Customer Experience Read more