Bright Pattern Contact Center Deployed by South Korea’s Center for Disease Control for COVID-19 Contact Tracing Using Remote Agents Read more
AWS Is Preferred Cloud Provider for Genesys Cloud Customer Experience and Contact Center Platform Read more
Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud Contact Center Innovations Read more
Creatio Presents a New AI-Powered Contact Center Product Suite by Velvetech on Creatio Marketplace Read more
TTEC Expands FedRAMP-Authorized Cloud Contact Center Solution With Pending IL4 Status and Best-in-Class WFO, CRM, AI Integration Read more
Verint Recognized for Market Share Leadership Across Multiple Regions and Markets in New Contact Center Market Report Read more