AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology Read more
Closers Media Launches Sales Training and Sales Coaching to Support the 30.7 Million-Strong Small Business Market Read more
Nuance Announces Sale of HIM Transcription and EHR Go-Live Services Businesses to Accelerate Growth as Conversational AI Market Leader Read more
Privitar Achieves Microsoft’s Co-sell Ready Designation and Joins Microsoft Fast Track for ISVs Program Read more
Calix Support Cloud Update Further Enables Customer Experience Teams to Improve First Call Resolution by up to 36 Percent and Deliver Massive Operational Savings Read more