Totango Launches In-App Communication as Part of Its Composable Customer Success Platform, Advanced By the Acquisition of Lou, a No-Code Digital Adoption Platform Read more
Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite Read more
Cloud-Metering and Usage-Based Pricing Startup Amberflo Launches Salesforce App to Help Companies Drive Real-Time Customer Success Read more
Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities Read more
CallMiner Advances Industry-Leading Conversation Intelligence Platform with New Real-Time Analytics Capabilities Read more
SalesTechStar Interview with Nicholas Greco, Senior Vice President, Head of Sales, North America at Channel Factory Read more
SupportLogic Unveils Generative AI Product Direction to Deliver the Next-Gen Customer Support Tech Stack Read more