New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation Read more
Mediafly Appoints Chief Revenue and Chief Customer Officers to Deliver Next Phase of Growth Read more
Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training Read more
Yourco is Redefining the Future of Communication & Automation for Frontline, Floor and Field Employees, Securing $2M Seed Funding Amid Rapid Growth and Customer Wins Read more
Calabrio Customer Connect (C3) 2023 Activates Contact Centers of Today for an AI-Empowered Future Read more
Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service Read more